Contact Us Information
Our primary method of communicating with customers is through forms we provide on our site. We do not have a sales staff to make calls and repeat the info that we already have posted on our web pages. It is your responsibility to read the information and make your own decisions.
Do not use the forms below to ask us about detailed licensing requirements provided by state agencies, such as reciprocity, whether or not you need a bond or the amount of licensing fees.
It is your responsibility to find the agency's web site and/or contact information and research ALL of the requirements of your license thoroughly. We provide contact info on most of our trade pages as a courtesy. Note that this information is subject to change without notice.
If you use our forms, please limit you inquiries to these issues:
Tutorial and Practice Test content problem report form
Some customers are under the mistaken belief that we keep copies of their sent files for more than a few months. This is not true. When the exam requirements change, the master file that generated their study questions changes also. This will cause the new questions for their license exam to change sequence and land on a completely different pages than what was in the original file. That is why, when you report errors in answers and book references, we need COMPLETE information about your files.
If you find a question in the PDF files you receive for Practice Tests and Tutorials that you believe has an incorrect answer, use the form below to report the problem.
Be prepared to provide the following:
Customer Service and General Inquiry form: GO HERE
Tutorial and Practice Test question database problems: GO HERE
Availability Requests for materials currently not listed: GO HERE
Problems receiving files and CD Burn Requests: GO HERE
Follow links to state trade pages
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