|
Our Refund Policy |
|
|
Refunds are available for those individuals who have purchased our study system (the "Bundle" or the "Package"), studied our materials, taken the test, and failed their examination. * As always, any defective items will be replaced at no charge. When requesting a refund, the following procedure must be followed, or the processing of your refund request will be delayed: 1. Complete our Study System 2. Take your examination 3. Fail the test 4. Obtain a Returned Merchandise Authorization (RMA) code from: 5. Mail all of the following: A. Practice Tests showing all questions answered B. Tutorial C. Video Course(s) D. Software (for individuals who purchased the Package) E. A legible copy of your report from the testing
agency 6. RMA must appear on outside of package or package will be refused. 7. Refund will be for 70% of original invoice amount, not including shipping. 8. Call our customer service number above for a mailing address and how to fill out
|
|
Follow links to state trade pagesAlabama •
Alaska •
Arizona •
Arkansas •
California •
Colorado •
Connecticut •
Delaware |
|