Customer Service

Contact Us Information

Customer Service

Our primary method of communicating with customers is through direct e‑mail correspondence — by either replying to the confirmation e‑mail you were sent, or by responding to forms provided on our web site.

Our Customer Service Form should only be used for questions relating to our study materials.  Questions relating to such subjects as licensing requirements, reciprocity, bonds, licensing fees, or other such subjects, should be directed to your state or local licensing agency.

As a courtesy, we provide contact information for state licensing and exam providers on our state pages whenever possible.  This information, however, is subject to change without notice.  State licensing agencies and exam providers do not notify us when they make changes to licensing requirements.

While we endeavor to maintain current links for your convenience, it is ultimately your responsibility to locate and/or contact the licensing agencies and exam providers, and have a thorough understanding of all the requirements needed to take your exam.

If you do find it necessary to use our forms, please limit you inquiries to the following subjects:

  1. The availability of materials shown as “Not Being Offered” on our trade pages
  2. Orders that have not been received within the time specified in the confirmation e‑mail
  3. You did not receive an email titled “Please Confirm Your Order #xxxxx” e‑mail in the time specified on the “Thank You for Your Order” web page
  4. Problems using the web site such as links that go to a missing page (404 error)

If you received the wrong files or files that won't open, please report immediately!

Please use the button below to fill out the request form:

Customer Service Form

Our mailing address for receiving legal documents is:

Exam Prep Systems LLC
9445 Coors Blvd NW #169
Albuquerque,  NM  87114

Follow links to state trade pages
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