General Information

Contact Us Information

Customer Service

Our primary method of communicating with customers is through direct e‑mail correspondence — by either replying to the confirmation e‑mail you were sent, or by responding to forms provided on our web site.

Our Customer Service Form should only be used for questions relating to our study materials.  Questions relating to such subjects as licensing requirements, reciprocity, bonds, licensing fees, or other such subjects, should be directed to your state or local licensing agency.

As a courtesy, we provide contact information for state licensing and exam providers on our state pages whenever possible.  This information, however, is subject to change without notice.  State licensing agencies and exam providers do not notify us when they make changes to licensing requirements.

While we endeavor to maintain current links for your convenience, it is ultimately your responsibility to locate and/or contact the licensing agencies and exam providers, and have a thorough understanding of all the requirements needed to take your exam.

If you find a link to a state licensing agency or book source that is not working, we would appreciate it if you take a moment to complete the form below using the option “I'm reporting a bad link”.

If you do find it necessary to use our forms, please limit you inquiries to the following subjects:

  1. E‑mails that cannot be received (blocked, marked as spam)
  2. Study materials shown as “not being offered” on our trade pages.
  3. Orders that have not been received within the time specified in the confirmation e‑mail
  4. You did not receive an email titled “Please Confirm Your Order #xxxxx” e‑mail
  5. Problems using the web site

If you received the wrong files or files that won't open, please report immediately!

Please use the button below to fill out the request form:

Customer Service Form

Our mailing address for receiving legal documents is:

Exam Prep Systems LLC
9445 Coors Blvd NW #169
Albuquerque,  NM  87114

You can call our business contact number ONLY IF IF YOU‘RE HAVING PROBLEMS USING OUR CONTACT FORM or you believe that the e‑mails we are sending are getting blocked:

(505) 585-3300

When you leave your message, please record the following information:

  1. Why you were not able to use the contact form
  2. Your order number (if you placed an order and already confirmed)
  3. Your return phone number
  4. First name
  5. Licensing state (jurisdiction) and license name

This is not the number to call for general licensing advise like ”How do I get a licence?“ or ”What are the requirements for licensing“?

When we return your call, our caller ID should show the number above or ”EXAM PREP SYS“.

Also know that if we attempt to call you, and there is no answer or returned call after two calls, we'll not try again unless we receive another message.

Follow links to state trade pages
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